Delivery

Delivery is carried out by mail in the CIS countries.

Payment by credit card VISA, MasterCard or BELKART through the Assist Belarus

  1. Payment is carried out via the Internet immediately after placing the order.
  2. Cards of international payment systems VISA (all types), MasterCard (including Maestro) issued by any bank in the world as well as cards issued by JSC ‘Belarusbank’ and cards of the BELKART system are suitable for making a financial transaction.

About the payment procedure by BELKART cards 

When you use your credit card to pay for the order, payment processing (including entering a card number) is performed by ‘Assist’ Electronic Payments Company using the Assist Belarus electronic payment software and hardware complex which has passed international certification.

The payment security system uses the secure TLS protocol for transferring confidential information from the client to the server and further processing in the processing center. It means that personal data of the payer (card details, registration data) don’t go to online store, their processing is completely protected and nobody can receive personal and bank data. In addition, the safe 3D-Secure technology is used while processing payments by credit cards. It’s mandatory for the international payment systems VISA and MasterCard.

Payment order:

Choose the method of paying by credit card online:

  1. After clicking on the ‘confirm and pay’ button, the system will direct you to the website of electronic payment provider belassist.by, which ensures the security of payments. The authorization server establishes a connection with a client via the secure TLS protocol and accepts credit card details (card number, card expiration date, the name of card holder as it is indicated on the credit card, as well as the CVC2 r CVV2 number indicated on the back of the card). The operation of paying by credit card online is completely confidential and secure.
  2. Your personal data and card details are entered not on the page of our website, but on the authorization page of the payment system. The data is accessed using the TLS secure data transfer protocol. In addition, Verified by VISA and MasterCard SecureCode Internet payment technologies are used.

We accept credit cards of VISA, MaterCard and BELKART payment systems issued by any bank in the world. We highly recommend you to contact your bank and make sure that your credit card can be used for online payments.

Reasons for denial of authorization may be the following::

      • There are not enough funds on the card to pay for the order;
      • The bank that issued your credit card has prohibited online payments;
      • Time for entering credit card details has expired;
      • The entered data wasn’t confirmed by you on the payment page, data format error, etc.

Depending on the reason of the denial of authorization to resolve the issue, you can:

  • Apply to the bank that issued a card for clarification;
  • If the bank finds it impossible to solve the problem, repeat the payment attempt using a credit card issued by another bank.

Purchase return

When returning the goods, the money is returned to the card which was used for the payment within 30 days, depending on the bank that issued the card.

 

Assist Belarus          PCI DSS                 Беларусбанк

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